Bite Into Summer | You Could Win! | Kraft Heinz

Frequently asked questions

If you can't find an answer to your question below or need further details, please check out the Official Rules or fill out the contact form to get in touch with our customer care team.

What are the prizes?
  • $5 Music Downloads
  • $5 Movie Downloads
  • $10 Retailer Gift Cards*
  • Backyard Movie Prize Bundle:
    • Outdoor Theatre
    • Chairs
    • Blanket
    • Popcorn Maker
    • Firepit
    • Camp Couch
  • Biking Prize Bundle:
    • 4 Bikes
    • Earbuds
    • Water Bottles
    • Hydration Packs
    • $400 Prepaid Card** for Safety Gear
  • Camping Prize Bundle:
    • Tent
    • Sleeping Bags
    • Fishing Poles
    • Chairs
    • Lanterns
    • Coolers

See the Official Rules for complete details including ARV.
*May be awarded as a $10 Prepaid Card (terms and conditions apply).
**Terms and conditions of prepaid card apply.

How many times can I play the game?

You can play the picture hunt game and get a chance to win one (1) time per day during the promotion period May 9 – July 31, 2020.

I won a prize, but never received an email with more details. What should I do?

Please search the inbox, including your spam folder, for an email from customercare@helloworldfulfillment.com. If you still cannot find the email, please fill out the contact form to let us know so that we can assist.

I think I'm having technical issues. What should I do?

Try these troubleshooting tips:

  1. Make sure you're using the most up to date version of your browser.
  2. Check to see that JavaScript is enabled in your browser settings.
  3. Clear your browser's cookies and cache.
I have recently moved or updated my email address. Can I change my registration information for this promotion?

We apologize for any inconvenience, but due to the number of entries we receive in each promotion, we are unable to change registration information. If you do win a prize during the promotional period and your contact information does change, contact customercare@helloworldfulfillment.com.